Privacy Policy

Last updated: September 2026

Norton Mayfield Architects respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect information provided through our website.

Information we collect

We only collect personal information that you choose to provide to us, primarily when you submit an enquiry through our website contact form or contact us directly.

This may include:

  • your name;

  • email address;

  • telephone number;

  • company or organisation name, where applicable;

  • information about your project or enquiry; and

  • any other information you choose to include in your message.

Our website and hosting provider may also process limited technical information necessary for the secure and effective operation of the website.

How we use your information

We use information submitted to us to:

  • respond to your enquiry;

  • communicate with you about a potential or existing project;

  • provide information about our architectural services;

  • prepare proposals or discuss potential appointments;

  • maintain appropriate business records; and

  • meet our legal, regulatory and professional obligations.

We do not sell your personal information.

We do not use information submitted through our enquiry form for unrelated marketing purposes without an appropriate lawful basis.

Our lawful basis for processing

Depending on the nature of your enquiry, we may process your personal information because:

  • it is necessary to respond to your request or take steps before entering into a contract;

  • it is necessary for the performance of a contract;

  • we have a legitimate business interest in responding to enquiries and managing our professional relationships; or

  • we have a legal or regulatory obligation to retain or process certain information.

How long we keep your information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet any legal, regulatory, insurance or professional obligations that apply to us.

Enquiries that do not lead to an appointment will be periodically reviewed and deleted when there is no longer a reasonable business or legal need to retain them.

Where an enquiry develops into a client relationship, information may be retained for longer as part of our professional project and business records.

Sharing your information

We do not sell or trade your personal information.

We may share information with trusted service providers where necessary to operate our website, email systems or business, or with professional advisers and authorities where required by law.

Where third parties process personal information on our behalf, we expect appropriate data protection and security measures to be in place.

International transfers

Some technology or website service providers may process information outside the United Kingdom. Where this occurs, we take reasonable steps to ensure that appropriate safeguards are in place in accordance with applicable UK data protection legislation.

Your rights

Under UK data protection law, you may have the right to:

  • request access to the personal information we hold about you;

  • ask us to correct inaccurate information;

  • ask us to erase your information in certain circumstances;

  • request restriction of processing;

  • object to certain uses of your information; and

  • request transfer of information where applicable.

You may also make a complaint to the Information Commissioner's Office (ICO) if you have concerns about how your personal information has been handled.

Security

We take reasonable organisational and technical measures to protect personal information against unauthorised access, loss, misuse or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Third-party websites

Our website may contain links to third-party websites. Norton Mayfield Architects is not responsible for the privacy practices, security or content of external websites.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our website, business practices or legal requirements. The latest version will always be published on this website.

Contact us

If you have any questions about this Privacy Policy or how we use your personal information, please contact:

Norton Mayfield Architects
Harland Works
70 John Street
Sheffield
S2 4QU
United Kingdom

Please use the contact details provided on our website at nortonmayfield.co.uk.

Cookie Policy

Last updated: September 2026

This Cookie Policy explains how Norton Mayfield Architects uses cookies and similar technologies when you visit our website.

What are cookies?

Cookies are small files that websites may place on your computer, tablet or mobile device. They can be used to enable websites to function correctly, remember preferences, maintain security and, where enabled, understand how a website is being used.

How we use cookies

Our website may use essential cookies and similar technologies that are required for the website to operate correctly, securely and efficiently.

These may include cookies used for:

  • website security;

  • session management;

  • network and website performance;

  • remembering cookie preferences; and

  • ensuring pages and forms function correctly.

These cookies do not require consent where they are strictly necessary for the operation of the website or for a service requested by the visitor.

Analytics and optional cookies

If we use analytics or other non-essential technologies to understand how visitors use our website, these will only be activated in accordance with applicable cookie and privacy requirements.

Where consent is required, you will be given the opportunity to accept or reject non-essential cookies through our cookie controls.

Third-party services

Some functionality on our website may be provided by third-party services. Where those services use cookies or similar technologies, their use may be subject to the third party's own privacy and cookie policies.

Managing cookies

You can manage or delete cookies through your web browser settings.

Where our website provides cookie preference controls, you can also use these to change your choices regarding non-essential cookies.

Blocking certain essential cookies through your browser may affect how the website functions.

Changes to this Cookie Policy

We may update this policy if the technologies or services used on our website change. The latest version will be published on this page.

Contact

If you have any questions about our use of cookies, please contact:

Norton Mayfield Architects
Harland Works
70 John Street
Sheffield
S2 4QU
United Kingdom

Please use the contact details provided on nortonmayfield.co.uk.

Website Terms & Conditions

Last updated: September 2026

These terms govern your use of the Norton Mayfield Architects website. By using this website, you agree to these terms.

About this website

This website is operated by Norton Mayfield Architects and provides general information about our practice, services, projects, experience and insights.

The content of this website is provided for general information only.

No professional advice

Information published on this website should not be regarded as architectural, planning, building regulations, technical, legal, financial or other professional advice relating to a particular project or property.

Every project and site is different and requires appropriate professional assessment.

You should not act or refrain from acting solely on the basis of information contained on this website.

Accuracy of information

We take reasonable care to ensure that information published on this website is accurate and up to date.

However, architectural, planning, regulatory and technical requirements can change, and we do not guarantee that all information will remain complete, accurate or current at all times.

We may amend, update or remove website content without notice.

Projects and imagery

Projects shown on this website are provided as examples of our work and experience.

Project information, photography, drawings, visualisations and descriptions may represent projects at different stages of design, planning or construction and should not be interpreted as a guarantee that the same outcome can be achieved on another site or project.

Intellectual property

Unless otherwise stated, the content of this website, including text, graphics, branding, drawings, plans, illustrations, visualisations, layouts and other original material, is owned by or licensed to Norton Mayfield Architects and is protected by applicable intellectual property laws.

You may view and print pages for your own personal, non-commercial reference.

You must not reproduce, distribute, modify, publish, commercially exploit or otherwise use our website content without prior written permission.

Some photography, imagery or other materials may be owned by clients, photographers, consultants or other third parties and remain the intellectual property of their respective owners.

Permitted use

You must not use this website:

  • for any unlawful purpose;

  • in a way that could damage, disable or interfere with the website;

  • to attempt to gain unauthorised access to the website or its systems;

  • to copy or commercially exploit website content without permission; or

  • in any way that infringes the rights of Norton Mayfield Architects or a third party.

External links

This website may contain links to external websites for convenience or additional information.

We do not control third-party websites and are not responsible for their content, availability, security or privacy practices. The inclusion of a link does not necessarily constitute endorsement.

Website availability

We aim to keep our website available and operating correctly but cannot guarantee uninterrupted or error-free access.

We may suspend, withdraw or change all or part of the website without notice.

Liability

To the fullest extent permitted by law, Norton Mayfield Architects accepts no liability for loss or damage arising solely from reliance on general information contained on this website or from temporary inability to access the website.

Nothing in these terms excludes or limits liability where it would be unlawful to do so.

Enquiries

Submitting an enquiry through this website does not create an architect-client relationship or constitute a formal appointment of Norton Mayfield Architects.

Any professional appointment, scope of services, responsibilities and fees will be subject to separate written agreement.

Privacy and cookies

Our collection and use of personal information is explained in our Privacy Policy.

Information about cookies and similar technologies is provided in our Cookie Policy.

Changes to these terms

We may update these Website Terms & Conditions from time to time. The latest version will be published on this website.

Governing law

These terms are governed by the laws of England and Wales. Any dispute relating to these terms will be subject to the jurisdiction of the courts of England and Wales.

Contact

For questions regarding this website or these terms, please contact:

Norton Mayfield Architects
Harland Works
70 John Street
Sheffield
S2 4QU
United Kingdom

Please use the contact details provided on nortonmayfield.co.uk.